Home Technology How to Fix Steam Error Code 137: A Comprehensive Guide

How to Fix Steam Error Code 137: A Comprehensive Guide

by The Post Zilla
Steam Error Code 137


Steam Error Code 137 is a common error that occurs when there is a problem connecting to the Steam servers. Steam, the popular digital distribution platform for games, has revolutionized the gaming industry by providing a vast library of titles to gamers worldwide. However, like any complex software, Steam is susceptible to technical glitches. One such issue that users may encounter is “Steam Error137.” This error can disrupt gameplay and cause frustration for users. In this article, we will delve into the causes behind Error 137 and provide step-by-step solutions to help you get back to gaming without interruptions.

Understanding Steam Error Code 137

Steam Code 137 is an error message that may appear when launching a game or during gameplay. The error message usually reads: “Error Code: -137 Failed to load web page (unknown error).” When this error occurs, users may experience crashes, freezes, or difficulties accessing certain game features that rely on web content.

Causes of Steam Error Code 137

Several factors can trigger Error Code 137 in Steam:

  1. Internet Connection Issues: Instability or disruptions in the internet connection can hinder Steam from loading web pages properly.
  2. Firewall or Security Software: Overly strict firewall or security software settings can block Steam’s access to web content, leading to the error.
  3. Corrupted Cache: Accumulated cache data within Steam can become corrupted and interfere with the proper loading of web pages.
  4. Server Downtime: Steam’s web servers may experience temporary outages or maintenance, causing the error.
  5. DNS Configuration: Incorrect or misconfigured Domain Name System (DNS) settings can prevent Steam from accessing web pages.

Troubleshooting Steps

Follow these step-by-step solutions to resolve Steam Error Code 137:

  1. Check Your Internet Connection: If you are on a wireless network, try using a wired connection to ensure a more stable connection.
  2. Disable VPN and Proxy: If you are using a Virtual Private Network (VPN) or a proxy service, try disabling them temporarily. Sometimes, these services can interfere with Steam’s web page loading.
  3. Temporarily Disable Firewall and Security Software: Turn off your firewall and any security software temporarily to check if they are causing the connectivity issue. If Steam works after disabling them, adjust the settings to allow Steam access to web content.
  4. Clear Steam Cache: Within the Steam client, go to “Steam” in the top left corner, select “Settings,” then navigate to the “Web Browser” tab. Click “Delete Web Browser Cache” to clear the accumulated cache data.
  5. Flush DNS Cache: On Windows, open Command Prompt as an administrator and type “ipconfig /flushdns” without quotes. On macOS, open Terminal and type “sudo dscacheutil -flushcache” without quotes. This step can help resolve DNS-related problems.
  6. Verify Steam Server Status: Check the status of Steam’s servers by visiting the official Steam website or referring to reliable sources for any ongoing server issues or maintenance.
  7. Update Steam Client: Ensure that you are running the latest version of the Steam client. Updates often include bug fixes and improvements that may address the error.
  8. Restart Steam and Computer: Completely close the Steam application and restart it. Additionally, reboot your computer to eliminate any temporary glitches causing the error.

Here are some additional tips to help you avoid Steam Error Code 137:

  • Keep your Steam client software up to date.
  • Avoid using Steam in areas with high network traffic.
  • Close any other applications that you’re not using when you’re using Steam.
  • If you’re still having problems, try using a different device to connect to Steam.
  • I hope this article helps you fix Steam Error Code 137. 


Steam Error Code 137 can be frustrating for gamers, but with the troubleshooting steps. Which outlined in this guide, you can quickly identify and resolve the issue. By checking your internet connection, adjusting firewall settings, clearing cache data, and verifying the status of Steam’s servers, you can enjoy uninterrupted gaming sessions. If the problem persists despite trying the solutions mentioned above, consider reaching out to Steam support for further assistance. Happy gaming!

Related Posts

Leave a Comment